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Gateway Wellness is an ISO 9001:2015 certified. Societies Registration Act, 1860, with the registration number GHA/04489/2024-2025.

PRIVACY POLICY

Gateway Wellness – Rehabilitation Center

Effective Date: 01-02-2026

Gateway Wellness (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of individuals and families who visit our website or use our services.

This Privacy Policy explains how we collect, use, and protect your information.
 

1. Information We Collect
 

We may collect the following information:
 

A. Personal Information
 

  • Name

  • Phone number

  • Email address

  • Address

  • Patient-related details shared voluntarily through forms or calls
     

B. Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and analytics data
     

2. How We Use Your Information

We use collected information to:
 

  • Respond to inquiries

  • Provide admission support

  • Offer rehabilitation and counseling services

  • Improve website performance

  • Comply with legal obligations
     

We do not sell, rent, or trade personal information to third parties.
 

3. Confidentiality of Medical & Personal Data
 

As a rehabilitation center, we understand the sensitivity of addiction and mental health information.
 

All personal and medical details shared with Gateway Wellness are treated as strictly confidential and are only accessible to authorized staff.
 

4. Data Protection & Security
 

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.
 

However, no internet transmission is 100% secure. We cannot guarantee absolute security.
 

5. Cookies & Tracking
 

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and marketing performance.

You can disable cookies through your browser settings.
 

6. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.
 

7. Your Rights
 

You may request:

  • Access to your data

  • Correction of incorrect data

  • Deletion of personal data (subject to legal obligations)

To make a request, contact us at:


📧 info@gatewaywellness.rehab
📞 +91 98101 35076

8. Updates to This Policy
 

We may update this Privacy Policy from time to time. Updates will be posted on this page.

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